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At time of decreasing demand and increasing supply, the pressure is on hotel sales and revenue management departments to generate revenue – now!  The sales skill sets that served sales well in the past several years when demand was high are not the same as those required in the current economic climate.  Sales and revenue management training in this economy can’t wait for the annual sales meeting.  

At Carol Verret Consulting and Training, we have developed cost effective solutions to get your staff the training they need now and all can be supported with optional coaching to keep the training ALIVE:
On Site Comprehensive Training - This training package covers the competencies of sales, marketing, revenue management and customer service training in an intense comprehensive live training experience for the entire team – on site at the property.
Training Web Casts These are live participative programs co-created with management for hotels and management companies to focus on specific skill sets and issues.  They are very cost effective and targeted for your team.  The content options include sales, revenue management and customer service.
Coaching Experience – This is a very structured telecoaching experience for individuals or teams.  It is conducted in a series of weekly calls in which we identify challenges and structure the experience to address them in a progressive manner. At the end of each call, the participant and key contacts are furnished with a recap and the goals for the week before the next call.  For additional details contact us.
Hotel Sales Seminar “I Hate Cold Calls”  – This seminar is being conducted in major markets across the country and is open to the hotel sales community in those markets for a nominal fee.  There is also an opportunity for hotels and management companies to host or sponsor this program -- an attractive, cost effective way to provide training at minimal travel and related costs. Click here for fall 2011 schedule.

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