Welcome to Carol verret Consulting & Training

Carol Verret and Associates Consulting & Training provides training and consulting solutions in hotel sales, marketing, revenue management and customer service to clients both internationally and domestically.

CVCT provides hotels sales training with an edge to implement Web 2.0 strategies that specialize in ramping up the sales system to make hotel sales people faster and more efficient in sales processes -- from new business development to e-communication.

Hotel revenue management becomes more effective by incorporating the latest developments in that discipline and revenue managers are given the resources to not only manage revenue but also stimulate revenue.

Customer service training becomes behavioral and hotel managers learn the metrics to evaluate the effectiveness of the team in delivering the guest experience.

In this difficult economy, we have formulated cost effective training solutions to assist management in getting training to their sales staff NOW. Click here for details.